Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30774 reviews
(30,774 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad installed quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv and connected everything.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection - worry free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always better to be safe than sorry. For just a few dollars more, my large purchase is now covered in case anything happens
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well with me on resolving my issues. Worth the price for the warranty.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Coverage period halfway over
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Using Geek squad is so easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had an issue trying to figure out how to work our new tv. We called and the tech talked us through the issue. It was so easy!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
For my smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for peace of mind on my new tv just in case get damage
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tv warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind if your tv every has any issues protecting your investment.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a must have when you buy a high price item better safe then sorry
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Walked me through to get my tv programmed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had any issues with any help with the tv! Really reliable
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy, quick and efficient. the customer service team member/s were amazing.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great to have this package deal.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the guys mounted my tv on the wall. he did a great job it looks good. and he hook up all my sound equipment.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
Rated 5 out of 5 stars
Peace of Mind 2.0
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Review is for service protection plan I hope I never need on my new TV. However, worth the nominal charge for peace of mind.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the Geek Squad protection. I don't use it very often, but it's there just incase. And then it's worth every penny.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
congratulations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good attention excellent service very friendly
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Toshiba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service Knowledgeable Friendly Helpful Courteous
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Only used it a few times
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only used it a few times and went to Best Buy on one occasion and was told I had to make an appointment even though no one was waiting so I called the manager in order to get the service taken care of. When it works -- it works fine.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service when you need another pair of hands
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with the service I was provided for a fair price. Your geek squad representatives were professional and kind.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's always good to have a warranty to back you up if anything was to go wrong you can always get it fixed or replaced
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy warranties are great. If any problem arises just call and the either replace or fix the problem quickly
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Zander. Thanks for sharing this with us! The protection plans really are nice to have just in case something goes wrong. I love the peace of mind it provides. Please let us know if you have any questions we can answer for you!
Rated 5 out of 5 stars
Geek squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome job and great customer service. I will definitely be back
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend


