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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30789 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 631 Showing 12,601-12,620 of 30,787 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I honestly didn’t know what to expect but glad I got to experience real help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the plan helps to reassure that I will have a good chance of getting a replacement if my product somehow gets damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad explained operation clearly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable of product and guided me through all the steps I needed to get it up and running properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend getting it when they come to help fix your product they know what there doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never have enough security and protection on your devices and products these days you just never know what will happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is always top notch. They seem to always know what the problem is. Never had a bad experience with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Geek squad yet, but I included it in my purchase because I learned my lesson from an old purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had bad luck with smaller flat screen TVs (that lasted only 2-3 years) so I decided it was worth getting. If the TV becomes unusable, they will repair or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a fairly expensive TV, the extra $$ spent for the Geek Squad protection package gives you peace of mind in case something does go wrong with your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. Have always had a great experience so nice to know my product is protected

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Tommie Spikes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever made on a TV. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek protection with your products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 5 year protection is worth every cent of cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful. I always need help with some computer after updates!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plans

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any issues at all with the protected products is handled quickly and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have it, hope i dont use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i dont have to use it because something broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You're covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worry protection for less than $7 a year. Great value for piece of mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but the peace of mind is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 85 Sony and got this warranty i have it in past its good to have it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't buy online for LG C2, very frustrating.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that I could buy this online, but after many support chats, in which I was told I could buy it online, I was told that I could not in fact buy it online and had to drive back to the store to buy it. (40 minute drive!) Very annoying that multiple employees and support agents had no idea the C2 had to have it's protection purchased in store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I'm covered if electronic devices break.

    I would recommend this to a friend