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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 650 Showing 12,981-13,000 of 30,792 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a peace of mind to have a warranty just in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the geek squad service on my television. BUT have talked with them in store and am very pleased with their customer service and worry free guarantee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans are worthwhile, have been satisfied with them in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jose G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales rep was very good at explaining coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $80 for 5 years!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $80 for 5 years! Great price on TV makes amazing deals for the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the 5 year protection plan to make sure our TVs will be taken care of in the event it stops working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this tv online for a really good deal and cant wait to mount it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here. Best Buy does seem to be a great place to buy products with good peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no complaints with purchasing the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They fixed my Laptop and it had many problems. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the came out quick to fix my tv, when they didnt have the parts I got a refund to buy a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerat production

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my product this warranty is well worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to review something i havent had to use and hopefully dont have to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to get my devises worked on and fix my mistakes! Everyone has been so knowledgeable and very nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A NECESSITY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY HELP YOU MOUNT YOUR PRODUCT AND PROTECT YOUR PURCHASE. DEFINITELY WORTH THE PRICE.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Happy this service was offered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can enjoy my purchase knowing that if there is a problem, I have this program for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this service at Best Buy for my computer. Agents installed it and serviced my computer at the same time. Would do again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must with any large purchase. Service has always been excellent and left me satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is always good to have the insurance. It sure what’s going to happen but if something happens the TV will be insured

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used the greek squad for my lap top computer. The service was great & the staff was knowledgeable and respectful.

    I would recommend this to a friend