Customer Ratings & Reviews

A must for ur electronics devices and geek squad is the best

I haven't had a chance to take advantage of it,but it's good the know it's available if something happens

The geek squad is very good & Do great work. Warranty is important to me

I really recommend to put guaranteed on your items it’s a peace of mine

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

You got to get one geek is great. Get better appointments would help

I always get Squad with any large purchase. It’s just common sense.

Love Geek Squad. They are there to help 24/7 and always help me out! I love the service contract!

Excellent warranty! Bb warranty unable to match. Great service

so far not needed to use it , but am very glad i purchased it

Would Never Get A Product Over $500 Without It! Well Worth It!

Was able to exchange my tv for another tv after my return date.

Of course it goes without saying that a little extra help when things go wrong is always beneficial

Great warranty and people to deal with, I recommend to obtain warranty!!!

At first I was not going to get protection. Buy it. It is great to have. Tv's have a lot of stuff in them.

If your buying a Smart TV. It's best to buy the Geek Squad plan.

Got this for a piece of mine so I don’t have to pay full price for the same item

Really nice that it came with Y tv yayyyyyyyyyyyy

Couldn’t imagine spending $6k on a nee RV and not buying this

got to get the service protection from them they are great