Customer Ratings & Reviews

Reasonable pricing and an extensive warranty plan.

Samsung make great TVS The picture is bright and no blur in action sequences. The blacks are very black and sound is good. The remote is simple but does a lot and easy to use. The only thing I wish all the connection were on the back of the TV rather than in the extra box you have to hook up.

I will always purchase the protection plan. My previous television malfunctioned after 2 years and we were provided with a new television of equal value. We were then able to upgrade to a larger model of greater value. I immediately purchased the 5 year protection plan for the new television.

Overall good price for the 5 years , just need to make sure you know what it covers, very good customer service

Great Service customer, focus and friendly and they knew what they were doing

I’ve had to use this once already! I’m so glad I purchased it. Just be prepared to wait all day to have your product serviced, if possible take off.

It is always a great idea to purchase an extended warranty for purchases which qualify. I have purchase Geek Squad protection for other products I have purchased from Best Buy. The sales personnel do not pressure you to purchase the protection. They do an excellent job in explaining the protection.

Best warranty ever, Everything I buy from Best Buy I get GSP with it

The service is good & quick and they mounted my TV and connected to all devices.

Love this idea to have it because they give a new one

Absolutely outstanding warranty and is worth every penny. Bernard specifically has been an amazing agent and he's a pleasure to work with. Can't recommend this warranty highly enough.

I bought this to install my laptop hard drive. It made it easy they transferred the system from the old one and did all the installations. Something came loose 6 months the after I brought the laptop back in they fixed it with no charge. I'm a welder and a mechanic i do not work on PC anything this coverage was worth every penny

Not needed 2 weeks waited for delivery And wasn't happy with the tv

Haven't had the chance to use this service so I guess I made an excellent choice of product

I hope I never have to use this protection plan but I am very satisfied with the fact that I do not have to mail my television anywhere, all I have to do is repackage it and bring it back to the store with the receipt and they will either fix it or give my money back. Why less of a hassle for me.

Have always used Geek Squad and i have never had anything but a great experience with them

Definitely worth having as my TV had an ink leak geek squad took care of it

The 5 year garanty was honored and i got a new tv at no cost only paid for the 5 year garanty

You guys are the best you know exactly what you're doing and I will highly recommend you to everyone

I haven't needed their services yet, but the warranty seems outstanding.