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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 365 Showing 7,281-7,300 of 30,792 reviews
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used jt yet. But is nice to k ow the Geek Squad us there to help anytime. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new tv. the geek squad is amazing and awesome and fantastic at making everything perfect always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not always needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is not needed for all purchases, but when needed on big ticket items or highly used items such as tvs and smart phones, it is the only way to go. We have needed it and used it several times and the Geek Squad has always through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought standard geek squad protection for my LG tv. Haven't used it so far but it gives a peace of mind if at all anything had to happen for the tv and there is no support. I guess its a good value for money and for the product it supports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television works fine and I am satisfied with the performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a 43 inch Samsung TV about two and a half years ago along with the protection plan. The TV stopped working properly, I contacted the Geek Squad no problem they gave a full refund for the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always get a two year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to TV's and laptops, I always get a two year warranty because you just never know with technology when they will go bad. I had a TV two years ago that the remote went bad after three months of ownership. This plan gave me a replacement remote. Thankfully I have not had a TV or laptop go bad on me. But this gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a great purchase with this because you never know when your items will break down and you need T guarantee for repair you can’t beat it would definitely recommend to my friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to give a review when we haven't had to use it. It is a great price considering how much replacement parts cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the place for your needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good place when in need for repair or just in case a accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any repair is costly and returns for failed equipment can be painful. I purchased the longest amount of time (5 yr) because it is just good insurance. I only wish it covered accidental failure, like you can get on other types of equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING CUSTOMER SERVICE, REALLY GIVES A SENSE OF PEACE OF MIND WHEN PURCHASING EXPENSIVE ITEMS. Very convenient and a must have. Would recommend for large electronic purchases. An easy buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet but in my opinion, it is a must-have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful. Figured out the problem quickly and returned for a new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five year worry free tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my parents a tv and having a 5 year protection plan makes a great bundle. I don't have to worry about anything going wrong because best buy ill fix any issue for five years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad does good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad are really helpful and friendly good at what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Burn in warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use them yet but since i bought an oled there the only ones i know of with a 5yr warranty that covers burn in so i have no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is Always Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad protections plans for as long as I can remember. For anything of high dollar value it is imperative to get the protection plan. I have had to use it a few times in the past and they went above and beyond for the service I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent carefully mounted my TV & connected it to my devices to ensure maximum functionality use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend to anybody who buys any tv. It will save money in the long room

    I would recommend this to a friend