Customer Ratings & Reviews

Amazing quality! Screen is paper thin, which is scary, so you have to be extra careful when you move it.

Yet to call agents for an issue. The agents who delivered the appliance were professional and knowledgeable though. Glad I got the protection plan for peace of mind.

Geek squad got me covered on any possible thing that could go wrong, nothing went wrong, but I’m covered

Well worth the price and freedom of mind that you are covered, got it for my last TV that died and everything was covered and taken care of.

The representative was very helpful and friendly she explained everything to me

Got this TV for my room, and it fits perfectly in the space I had, great quality and have not had any problems with it

The service was really great and convenient. They took care of mounting my new tv. Quite quickly and spent most of the time explaining the new system to me.

I always get Geek Squad with all my purchases as they are great and very knowledgeable. I have never been disappointed in their work and service

I haven't had to use the service, so the Item is very good.

Geek squad is very professional about broken or damaged items when you have protection on them. Anything can go wrong, and typically it’s not even your fault! Sometimes life just happens and bam, you lose $400 because you didn’t pay the extra $20 for protection. Don’t be that guy.

Got this warranty for my Samsung tv. Just in case. We all know electronics. Geek squad has been great so far. Will recommend for all electronic devices

Love this product, wouldn't think of getting any other product.

It's great to have protection for my TV, as I have children and I'm sure that something will happen to it so it's better to be protected than to buy an entirely new TV.

Had this service with my old tv several years ago. Never had to use it but was given extra bonus points when the term ended without use for my older TV. HAven't read all the way through the terms yet to find out if the still do that but no complaints so far. Peace of mind for a newer tv manufacturor.

Nice ease of mind every time I purchase any warranty through best buy!

This came in handy after trying every resource to get my laptop fixed totally forgot i had it and end up wasting time and money outside of this sadly.

Could be a lifesaver, I made this purchase because I recently had to discard a 55-inch LG Plasma TV that stopped working after only three and a half years

It's like insurance... it's there when you need it!!!

The warranty is very competitively priced within the marketplace. They even come to my home to fix anything since the TV is over 55".

A purchased a 5 year warranty for my 50 inch Vizio TV. The TV started to malfunction after 2 years when on occasion it would not turn on. The TV was sent to Geek Squad service center for repair which could not duplicate the problem so they just replaced the motherboard. Then it happen again so this time they came to the house and ordered a new power supply after just looking at the TV, didn't even open the back. After the part was delivered they came back, put it in and it didn't work so they said we will replace the TV. I called the number given and was told that I would get back the purchase price of the TV plus the tax on a best buy gift card. The remainder of the warranty, 2 1/2 years, was then void and could not transferred to my new TV. That shouldn't happen but still worth the price when they can't fix it.