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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 486 Showing 9,701-9,720 of 30,789 reviews
  • Rated 5 out of 5 stars

    I felt like this was a deal too good to pass up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the peace of mind, knowing I am covered and don’t have to worry about anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend using the Geek Squad. I have had to use them a couple of times, but they were always helpful ad able to either fix the problem or replace the product. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always so nice… process is always smooth and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet since the TV is relatively new and hasn't crapped out yet. Figured if it does, they will take care of it. Cheap insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return a tv. They were great. When they couldn’t fix the issue we got credit for a new one. The warranty is awesome Staff is WONDERFUL and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proud owner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was perfectly timed. Hope we never need help, but know they are dedicated staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly staff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this service to ask a simple question and they were extremely helpful. Hopefully, will never need to use for something more serious, but glad they have my back if I do need assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a warranty. I dont think much really needs to be said lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owoods24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery great information easy set up easy to contact

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv had a black dot and geek squad replaced my television with a better version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful and are very friendly! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend to all freinds and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection for the geek squad. Why not have that peace of mind when purchasing big ticket items for just a few dollars more. Its better than having to go out and replace it at full price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service to have they are very knowledgeable people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who know I would need it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally would not get the extended warranty but did in the past and it paid off big time when I had an issue- ended up getting a new TV and install for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gentleman was very polite about why he could not fix my broken television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boughtbthe orotection because TV was an open box and I liked the service they offer. They will go to your house to fix the item and replace if they can't fix. Haven't used it yet but that is what they say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquad helped me with my set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great communication skills and helped me out alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works well! High quality and good picture! Good buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just glad to have the service iv not officially used it yet.

    I would recommend this to a friend