Customer Ratings & Reviews

The service that is offered with this is definitely worth the money I am comforted knowing that if any thing happens to my tv I will be taken care of

Excellent picture and the sound is very good. And very easy to set up.

I like having the backup in case i need it but have luckily not had to use it

I have already used one warranty on the TV when we had a storm and the TV quit working. I’m so happy I had bought the warranty. It’s saved me $1200.

Great TV! Light weight and color resolution is amazing

Thank you for makes everyone lives easier. They installed quicker.

Haven’t had to use it, but glad I have it just incase.

Love my geek squad protection. I get it on everything I get at Best Buy besides Apple products

I purchased this when I got a new 65 ince tv. I'm so glad I did. My tv developed white spots about the size of a half dollar. I was able to get a new tv!

Agents went a step above and put my 65 inch TV stand on and set the TV up on the cabinet

I purchased last years Sony 4K which was basically powered up for over a year. The 5 year warranty was a must just in case it decides it's had enough life! We'll see if Best Buy stands behind it's warranty!

Geek squad protection is well worth the money when buying expensive TV After spending 2or 3 k. Last thing you want is a problem

Happy that I bought this because we all know technology can fail and so it’s great to know I have this protection with my for 5 years just in case anything happens to my tv .

geek squad very helpful couldn't fixed my product replaced with gift card brought a different one works great

I always tend to get the protective coverage for all my tvs at best buy. I have yetto use it and I can say that is a good sign. But at least ill know ill have the protection in case something happens. Ive read the guideline and it sounds ok. Just wish it was bit less in price.

I love Samsung. Great tv, great deal. And once we figured out that we needed to use a new HDMI cord, we were good to go. Thankful for the service rep who helped us get it straightened out. Love the quality.

Got the coverage that I needed for a reasonable price.

Ibhad bought this tv since November of 2022 and its a great tv to have.

This has been the best purchase made at Best Buy!! The team comes to your house with any tech issues, will mount TVs, you name it!!

I havent had to use it yet but I have my faith in the service