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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 871 Showing 17,401-17,420 of 30,833 reviews
  • Rated 5 out of 5 stars

    State of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Geek Squad protection for the just in case. Help move me to buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great they are very helpful. I would recommend to anyone purchasing electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs ate very helpfull, always fix issues, and quick wait times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intuit - QuickBooks Desktop Pro 2019

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Intuit - QuickBooks Desktop Pro 2019 and it has worked very well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have if the unnecessary happens im glad i got it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Big runaround before getting help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to get Geek Squad here at my home was near impossible. Three months before I got service. I wrote the CEO, and many people trying to get my Sony TV repaired under warranty. Nobody Seemed to care. I started with the store and was told that I, a 65 year old man, had to bring a 65” TV two hours to the nearest store. I went through the chain of command and was met with indifference from all. I called the store again, after nearly three months, and the person I spoke to, finally took care of me. After just a week, I had someone come out and attempt a repair that failed. They cared, and suggested the TV be replaced. It was! The moral of the story is, if you have a problem, deal with the store, try different people at the store. They took care of me. After three months, I had a new TV. Geek Squad finally took care of my issue.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Sammy. Thank you for taking time to share your experience with us. I'm so sorry that you had to deal with this huge inconvenience and delay with getting the TV repaired/replaced. I'm thrilled to hear that it all worked out in the end, and appreciate your feedback. We hope to give you better service in the future!

  • Rated 5 out of 5 stars

    Great customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a difficult time getting someone out to my house to fix my new TV. But when the geek squad came out he was fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend purchasing the warranty through Best Buy on any electronics. They are great about taking care of malfuntions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service yet but glad it’s there when I need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No better protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can relax knowing Geek Squad will cover your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just this coverage does not cover breakage to device itself only internal system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHy not go with a warranty? If you value your purchase, you owe it to yourself to ensure you get a great quality service on your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I rarely give reviews but I absolutely love this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only warranty on the market thatll cover oled burn in. what more could i ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV! Beautiful picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with a beautiful picture. Very easy set up! Lots of features and free apps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is very valuable and was instrumental in successfully setting up my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're going to spend this much on the TV you might as well get one! I've had TVs break on me and they're not cheap to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    device protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a recent lightning strike, and having to shell out cash for replacement of several pieces of electronics-peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv is great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is so worth the price. I bought it for my mom and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get this on every TV I buy here. It has more than paid for itself.

    I would recommend this to a friend