Customer Ratings & Reviews

Buy the warranty to be assured of 5 years of worry free use. If you don't, you just might regret it. Reliability on everything is hit and miss these days

Obviously we won't know til we have an issue but this is a service policy for whatever items we'd purchased... are covered!

The Geek Squad came in mounted the TV and made sure i was able to work all apps.

[Employee of bestbuy] The geek squad service never fails to impress me at all.

We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties.

We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties.

Great protection if i need it has cam in handy in the past . I always get at lease 2 year protection plan

This item is great. I love it. I will purchase again from this store in the future ofcourse.

I'm the IT Engineer for my company and I purchase this protection plan due to a TV that monitors our security cameras went out. Hopefully if the TV malfunctions , Best Buy will do whatever it takes to cover the TV.

I haven't had to use this warranty yet. But it gives you a safe feeling knowing if something goes wrong. If you ever drive what it cost to fix a flat screen tv, you will be shocked.

I like having geek squad, for the most part it has been great, I did have a problem with my laptop, brought it in, they sent it out to be fixed. They also charged me because they said the problem it had wasn't covered under my protection plan, but when I got it back, it still wasn't fixed, so basically I went with no computer for almost a month.

Buying this Geek Squad Protection plan offers me a great deal of comfort knowing that I am covered for a 5-year period.

I've never had to use it but it gives me great Peace of Mind. The price is great for the coverage of warranty.

I always recommend getting the extended warranty through Best Buy, that way you can take the product to a Best Buy if you have any issues, instead of dealing with the manufacturer.

Purchased the Geek Squad protection plan with my new 55' 4K TV. I had the same program on my previous TV and highly recommend it. Best money I ever spent. 5 years of piece of mind

Can’t complain the geek squad protection service has never let me down. In my opinion there is no downside.

this might be good if something goes wrong...hope we don't need it. This was purchased because I made a mistake elsewhere and didn't purchase a plan. Then when needed didn't have it.

Useful warranty. Bestbuy has always been great about fixing or replacing items under warranty if you aren’t buying them already be sure to start adding them.

Great thing to buy when you buy your electronics and appliances to protect them in case of malfunction

I returned a TV that stop working. She we helpful. Quick and nice. I received a store refund which I didn't like at all.