Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30417 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 422 Showing 8,421-8,440 of 30,417 reviews
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charismatic professionals who arrive quickly to install or repair your items. Technician is knowledgeable, proficient and fast. This protection is well worth the money.j

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously purchased the 3 year plan first and was surprised I could replace it for a 5 year plan with in one week. This plan is said to cover tv burn in. Hope for the best....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided great protection for my Samsung TV! Amazing Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv❤️ best choice I made, was easy to set up. Shows wonderful. Have customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek aquas is the way to go if you need help with your products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havnt had to use my geek squad service for my tv , so hopefully if I do I have great service . If you can afford this service , I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. Great graphics and great size.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection very worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it is suppose to be purchased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i thing those kind of warranty extensions are always useful..my tv burned at house at fire i could not get money back but, they refund the money from protection ..not full amount but for one year usage i did get $75 back..fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for big purchases. I wouldn't buy a TV without this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic purchase,

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get great help every time I walk up to the geek squad counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional technical experts at their best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyproblem from loading, interface, distortions, dropouts have been dealt with quickly and efficiently be the Geek squad. Mostly over the phone, but once or tice at Best Buy. These people know what they are doing and are worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative not pushy just great all together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to contact and give great recommendations and solutions to any problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last TV died after 2 years. So with my new 75” Samsung tv purchase, I had to get the 5 year protection. Best Buy gave me a deal on the service plan to ensure I was covered. It is a lot but cheaper than buying a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks Rock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have taken my 2 different laptops to get serviced and they always stood by their work if they couldn’t get it right the 1st time and had to bring it back they would fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its the way to go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kind lady asked me the right questions and was able to solve the issue with minimal time and even less aggravation. I always appreciate intelligence and attention when dealings as a customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ease of mind every time I purchase any warranty through best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 year warranty because the TV I purchase was worth $4000. I don't have to worry about my TV if something goes wrong. I will be fully covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST THING EVER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend with any purchase. Has saved up from so much money.

    I would recommend this to a friend