4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30812 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 564 Showing 11,261-11,280 of 30,812 reviews
  • Rated 5 out of 5 stars

    Always by Geek Squad coverage!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't figure out why our tv stopped working and geek squad resolved over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sansun TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes very good service and the person who took care of me was excellent in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replaced all parts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did everything they could short of replacing the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for my LG75UR9000PUA for next five years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have. really needed. When appliance fails, insurance will help you get anothere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped move my stuff and I didn't have to life a finger. They are very nice. I didnt have anything break yet how the price was very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Diana

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extended service plan on our new Samsung TV system gives us great peace of mind should any problem occur in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relax !

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, I protect all my products. Any repairs that have had to be made, were done right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in handy. Customer service is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job in mounting the TV, they were quick and efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geak squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind knowing I got the geak squad incase my television starts acting up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for 2 years - absolutely worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and for 2 years. Yes absolutely worth it. Used protection plan on another item previously purchased and no problem with getting a replacement. Always purchase protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use them yet, but I like the fact that it’s available. I actually had them fit my new TV and Apple Watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know my back is covered by these guys. Good guys.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sandy’s review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son hooked up the tv on the entertainment center, nobody from Best Buy helped , the delivery guy was not around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product nice picture and everything works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k tv. Worth the money. Crisp picture amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yr Plan - Associate Assistance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5yr plan / Associate was fantastic! Great customer service! Made it very easy to deal with and get my replacement TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Peace of MInd

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I shop at Best Buy is the protection plans. I have never had any problems with a return and coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cheaper than insurance claim

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after having several insurance claims for lightning strikes on our homeowners insurance this was a much better option instead of paying deductibles on the insurance claims

    I would recommend this to a friend