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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30821 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 661 Showing 13,201-13,220 of 30,821 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad can fix your items as well as set up your ports and ethernet switches at your home if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not had to use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind in case something happens to it. I was guaranteed that if anything happens to television it will be fixed. Nice to have it in payment with no interest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed it for my TCL smart TV I purchased in 2020. Still good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful! Always available and can always help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad they are awesome will always use them for there products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was great! It really met the expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't normally buy protection plans, but this offered A LOT of bang for the buck, PLUS, I don't have to take TV in for repair, they come to me! Gotta love that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rest assured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me peace of mind knowing that my equipment is protected. I would purchase this again even if it wasn't damaged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to have protection on such a big purchase like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Had all my speakers installed and didn’t leave a mess like the competition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A LITTLE DIFFICULT TO REACH A TECH.. BUT THEY DO GET THE JOB DONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a mazing to my daughter since its was her first time to have a phone.she wipes it every minute and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan covers a lot of things that are beyond your control even when taking care of the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah yeah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hella good protection i wouldnt change for anything in the world. Good purchase anybody that dont buy it is cray cray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was so efficient and helped with clear instructions on use of my new television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Expense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This I feel is worth the expense, about to cover all my devices and can take them in for any reason, unlimited times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Gift that keeps working!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind. Gave my nephew a TV for his college apartment, anything goes wrong, all he has to do is contact Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet, but good piece of mind just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best protection to have for your electronics!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the warranty yet. Always buy these warranties due to the ease of just returning or exchanging a product.

    I would recommend this to a friend