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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 763 Showing 15,241-15,260 of 30,833 reviews
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You could never go wrong with Geek squad equipment protection. Purchase protection on nearly every item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to fix my TVs sound problem and he explained how he did it. He was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t leave home without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is a tad much, but having that warranty is a must with all electronics if need be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable priced, nice to have! It's always nice to have insurance on a product such as electronics with people who know what they are doing!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geeky mishaps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my tv failed I called in the geek squad. Each one was super nice. But. They misdiagnosed, lost the replacement parts, ordered the wrong parts. Also it’s hard to get an appointment. One customer service rep said they were understaffed and some people have to suffer a little bit. It was a month without my tv. Finally they just replaced it. Haven’t installed the new one yet. Fingers crossed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use Geek Squad service, but I’m hoping it will be as good as I expect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play it safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product tha services it purpose and recommend it to anyone looking for protection for there tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this tv. It has loads of apps that are free a beautiful picture may options. The only thing I wish it had was a tv show reminder. I need this function due to my busy life and forget what's on each night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty as products don’t last like they did long ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection and help for the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully haven't had to use this but comes with great protection and available help. They ran off pages to further help me to set this up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing protection plan that ensures your electronics are safe from any harm that can happen to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is awesome. They are available almost every time I need them! their service is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have it, haven’t used it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hadn’t came into play yet considering it’s a great and trustworthy brand of television (LG) but it’s always better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this for every purchase. If you are experiencing any issues the geek quad will help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 8 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung 8 TV is a new replacement for a defective Samsung TV. Best Buy conducted good business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use but I’d I need them it’s nice to know so have this service. Glad it was included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price on the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the warranty from Best Buy. We habe used it several times and it is always easy to Gerry something repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how you can get protection plan on almost any items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime i have an issue they resolve it, good value to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Burn in protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for OLED TV, covers burn in. I'm relieved.

    I would recommend this to a friend