Customer Ratings & Reviews

Geek Squad provided great service with my replacement tv but it would not accept my 55" tv at the store. We went through the whole process of replacing my tv when someone from Geek Squad said I would have to take my tv home and have a Geek Squad member evaluate the tv at my house. I actually completed the tv replacement over the phone with no visit needed and received my replacement tv within days.

Great experience with the store. Definitely returning go to this store more often

Love knowing that I have protection for years to come. Thank you Best Buy for making this so easy on me!

Scott has always been great to me. Their service is quick easy to communicate. I’m usually hesitant to buy it but with these types of items it’s worth it and they always pull through.

My Geek Squad service is very awesome and the delivery is very seamless ! Have never regretted buying from Best Buy

Some times these are a must to have these days. Bought this protection for our second dehumidifier. The first one died a few days after the factory warranty was over. You get a store credit for what you originally paid for the original so you can get a new one.

Don't think I'll need it but bought it anyways just in case

TV developed fine horizontal lines couple months ago, picture sometimes delayed coming up on my 50” TV. Called Geek Squad and the next day servicemen were here, parts ordered and they were back a week later. Upon their inspection they called for the TV to be replace, they delivered the replacement & took away the damaged one. The only cost to us was a new protection plan (5yr) and being patient a couple weeks

Protects my electronics and if they can't repair they replace. Love it

Great investment, very important purchase. That's why i chose best buy

Super great service. I really enjoyed my experience and am very satisfied.

No worries about future problems even with furniture.

Good for everyone...... Good purchase.............

Excellent everyway. I would recommend this ptoduct

GREAT VALUE FOR PEACE OF MIND ON ELECTRONIC PRODUCTS!!!! 1 TV I BOUGHT IN YR. 4.5 SOUND WENT OUT COMPLETELY & GOT CREDIT TO PURCHASE A NEW 1 WHICH I UPGRADEF THE SIZE FOR ONLY $30 MORE!!!!

Hope I never have to use it. But if needed they will come to my home to repair.

Geek Squad 5 years plan save my bacon on TV’s twice now, it’s a must have for any owners purchasing at Best Buy.

Geek Squad always someone ready to answer your questions and at the ready when you need to make an appointment.

The agent mounted my tv and connected it to all my devices

Great protection for our expensive tv!!! Love the piece of mind having this insurance!!