Customer Ratings & Reviews

Staff was very friendly, helpful and knowledgeable. I went in with a warranty/return and they helped out right away with no issues whatsoever. Thank you for all the help and making it easy!

My last tv screen went black and I thought I was doomed. Here goes another $1000 on a tv. When it wasn’t even that old! But I have to thank my past self for buying geek squad. They were able to order parts and have them shipped. We were serviced during the pandemic and they took all the precautions! Ultimately my TV wasn’t salvageable so I was given a credit toward my next purchase! High recommend to everyone.

Excellent service with timing delivery door to door

I got the 2 year plan when I bought my tv. Hope I never have to use it, but it's there if I need it.

I always try to get a protection plan when i buy more expensive items.

Always reliable and have the answers I need if there's an issue with my tech

The Geek squad was great from start to finish. Processed my warranty tv replacement and reinstalled when promised. No complaints, loved the convenience. Thank you.

Professional crew and punctual delivery, easy to work with scheduling

I love that i get protection i can trust at a good price geek squad for the win

Not many places will come to your home and repair appliances. The geek squad does. Purchase with best buy and get your moneys worth with this extra benefit.

Definitely protect your stuff people. With all the tech we have you should know by now that things break and or stop working for no reason sometimes.

Have used this service several times for my computers and have had great success in resolving my issues that I have had with them. Using the remote service was great as I did not have to take my lab top in and wait for days before getting it back as the problem was able to be resolved remotely. Service is well worth the cost if you only use it a couple times.

Did not order this set up service. Was informed that this is a much better warranty and that you stick by it as Amazon does not stick by their warranties.

Upgraded from a 55” and it was a great decision. Love it !

I never had any issues with them, very kind and very understandable

Geek Squad was very helpful. They walked me through every troubleshooting step several times hoping to get my tv back in working order the same day but my tv wasn’t having it at all. So with all other options exhausted we scheduled a visit for a couple weeks out and they will be coming to install a new motherboard from my understanding.

Protecting my investment on 4K TVs is a must, and purchasing the Geek Squad's 5-year warranty on each TV is a no-brainer. I did this in the past and it totally paid off when my much older set had issues before the protection plan was over. They replaced my entire set with a brand new one years ago. It pays off in the long run, trust me!

Awesome job! I recommend this service to anyone who is not as tech savvy!

excellent work and service customer service good price

Agents mounted TV and Hauled away all the boxes in a timely manner.