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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30095 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 30,095 reviews
  • Rated 4 out of 5 stars

    The Braniacs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the Geek Squad yet but if I have any issues I would definitely use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price and then some.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television has an awesome picture and the functionality of the Roku platform is seamless. The image is crystal clear and the sound works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome ! Took my iPhone in there and they fixed it. I was having trouble with reception in my house. !! They put it on wifi calling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great method of getting peace of mind for your expensive TV purchase. The burn-in coverage is something unique when it comes to warranties offered by established sellers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another T= that broke and I didn’t purchase the protection so I am not making that mistake again. I always purchase it for all my son gaming gear and it is phenomenal. I get a replacement immediately with no hassle. It is so worth it

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Cindy! Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance is awesome. Twice I've had to replace televisions with this insurance and they were completely covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to Know The Geek Squad is a call away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the Geek Squad for the TV , I am relieved to know they are a call away. I did use the Geek Squad for my computer an its was SUPER easy and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having it, and you can get a pro-rated refund if you don’t need it anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service has always been great and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is an awesome TV. Easy to use. Perfect for our living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this is available because anything happens to the item and right away they are available to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install was fast and guys were outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great!! I do have a question I forgot to ask. Can the solar remote be replaced with a battery remote? 2. Can I buy a solar remote that is bigger? Would appreciate if Matt or Jaime could answer those questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the service yet but have in the past and it was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv warranty was great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a tv with the extended warranty. A yeast later, the TV had an issue ans instaad of fixed, we opted for the gift card and we upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was helped with all needed, they were very knowledgable and helpful in my situation, they also went way beyond the call of duty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the quick response and help getting my warranty process. Really nice guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - The Best Squad In Town

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad of Geeks at Best Buy have saved my butt more times than I can count - I am grateful to the protection that I have under them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv! Everything about it is amazing and I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new tv after the other one died in less than 2 years. The installers called first, arrived on time and were very efficient. They worked well in my home. Spent time explaining all features. Synced the tv with my sound system and fire stick. AND they cleaned up after themselves. Great experience all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a Feel Safe Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So that we always feel comfortable with a purchase from Best Buy, we always use the Geek Squad

    I would recommend this to a friend