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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30100 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 30,100 reviews
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my tv. I had in burn in last time and wanted a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is good to be Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electronics tend to fail at times. That's why the Geek Squad Protection is necessary when buying a new device. Great service at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If any Trouble come out on my new sony tv i give them call & set up appointment to check it out whatever issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They didn't install my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the bad experience i had with my first tv i brought from best buy i almost didn't buy another one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always best to have geek squad for every purchase you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helps to be be at peace as modern day televisions have softwares which generally gets messed up after a year. Also, generally usage of TV is very high and hence I would recommend 2 year top up to all especially my previous TV with other company not Samsung got messed up exactly after a year and I was out of warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in price checking a tv and after Dean helped me, i left with a 85” Sony! Good tv so far! Dean has excellent customer service & is very polite & professional!! I will look for Dean to help me if needed when i go back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service has been very helpful and and they know their stuff. I recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in great condition had to do a replacement for the remote i had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection with open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combination of open box television and a 5 year geek squad protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my tv they sent someone out right away. The person cane with mask for his and my protection. He was very professional and very nice. He took care of the problem and left. I am glad I purchased the insurance because everything was covered.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Faye. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Dedicated Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad were professional and informative. We appreciate all their efforts to educate us on how to operate our newTV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good knowing that if anything ever happens Geek squad has you covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan looks good compare to their competitors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV at this price point

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv with beautiful picture quality. Yes, there are better quality screens on the market but they carry price tags at least 5x what this was. Great upgrade for me, expect it to last me the next several years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty 5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every item I purchase from Best Buy I always get an extended warranty one thing I say about Best Buy they stand behind their warranties thank you very much keep up be good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this idea to have it because they give a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it for the price. You will need to get the geek squad in case something happens to the TV or anything that you buy so it’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best surround sound hands down. You will not regret it, looking into purchasing one for bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. The 2 gentlemen sent up all my electronics in a timely manner and moved everything for us. They were both congenital and informative. They also answered all my questions. It was so much easier to have all my new electronics set up because there was so many wires. I highly recommend geek squad.

    I would recommend this to a friend