Customer Ratings & Reviews

I bought my TV in 2021, and it started to act up, and the screen started dying. I took it back to Best Buy, and they returned it with NO issues.

One of the best tvs I have ever bought. The stand did need a little elbow grease to get screwed in..

I appreciate the fact, geek squad will come out if necessary, opposed to me having to lug the merchandise back to the store!

I wanted to send it abroad. On Q&A section Westinghouse confirm that it can run on 220v (Picture attached). I pull the data sheet from Westinghouse website, and it says Power Source AC 100V-240V (Picture attached). On the TV itself it is mentioned 120v (Picture Attached). I called Westinghouse, and they conflict their own information on data sheet and Q&A that it cannot run on 220v. What is true Westinghouse?

geek.squad is amazing it saves you money i highly recommend it to a friend.

My TV was one day away from being out of geek squad warranty but they honored it and I was able to get a new TV easily. It did take a couple of phone calls and some emails back-and-forth but no one gave me any trouble or pushback. I highly recommend geek squad protection for anyone’s purchases!

It has been too soon for me to tell anyting about the warranty but I heard that it was awesome and protect everything and it's worth having so I would have eyes purchase it because you never know what can happen to your merchandise so purchase it and let them help you enjoy your merchandise to the fullest

I bought this plan for my 55" LG CX OLED because it specifically states that it protects my purchase from burn-in. I had the opportunity to purchase the same TV for cheaper (after taxes) from AAFES but their plan does NOT cover burn-in.

We picked up the television and installed ourselves. Super easy, except for configuring the television remote with the cable remote volume.

Our TV died and fortunately we had the Geek Squad warranty. When they came they were very courteous and professional. Knew exactly what the problem was and explained everything in terms we could understand. Unfortunately he couldn’t fix it but we got our money back and we’re able to buy a new one right away.

Great protection plan. Must have for expensive electronics and home appliances

We love the geek squad. I always recommend getting a protection plan even if you don’t/won’t use it! It is worth it! I will not buy another large item without a protection plan. Geek squad is nice and very quick with what they do.

The price was very cheap for the coverage. It was around $20 for two years.

Best Buy backed the product. It was a cheap DVD player so the plan was about $10. It quit after a year so I took it back. They looked it up and said no problem, you are covered. Go back to the shelf and get a new one, we don't repair that model. Naturally, I picked a different brand that was the same price. Changing brands was not a problem and I walked out with my new player.

Purchased the extra protection because no one actually repairs televisions anymore, and it has been my experience that Best Buy geek squad far outshines any other competitors. They address issues and concerns promptly and can correct most problems over the phone or online. Great piece of mind.

worth the money. all electronics are made NOT TO LAST these days. usually about 3-4 yrs. so these warranties are excellent

The guarantee is excellent. Customer service is very good and friendly. Having the guarantee is having peace of mind, I know that my purchase is a protected one

I've used my protection plan to replace a malfunctioning TV. The Geek Squad quickly assessed the issue and recommended a replacement at no cost. I'm sold!

Would definitely recommend purchasing the extended warranty! My old tv stopped worked properly after 4 1/2 years and because I had the 5 year warranty, I received credir for my original purchase that allowed me to upgrade to a newer, better model plus some left over to purchase a bluray player.

Value per money,must have warranty for your electronic devices