Customer Ratings & Reviews

Best store around for electronics awesome employees never had any problems and great service they help you find exactly what you need and looking for. For the right price

Getting started wasn't so bad. There were many downloads but I was able to get through a few of them. Still not finished with these setups just yet. I hope I don't need the Geek Squad, but if I do...

little problem with color and picture it was replace it in 2day.Technician came the next day.

Value per money,must have warranty for your electronic devices

Whenever I buy a big electronic item I always purchase a warranty you just really never know the way products are made these days. Better to be safe than sorry. And I’ve never had a problem with bringing an item back -hassle free

It’s always nice to have that extra peace of mind for any of life’s unecpected moments. 5 years is definitely worth the extra cost.

Have not had to use yet, because the TV is running very well.

I have had this support for many years now and it sure has cut down all the frustrations of any problems with a computer and Ipad and more. My computers have lasted much longer with the Geek Squad help too.

We love the service we get with Geek Squad, they are professional and will take the time to trouble shoot your problem. If they cannot fix it they will replace it. I’ve been using Geek Squad for over 20 years. They are dependable and keep you posted on the status of your repair or if applicable, your replacement.

Have purchased peak squad warranties in the past, and I’ve always been satisfied.

Protection is definitely a necessity and Best Buy is elite and stand behind their sales 100% highly recommended you cant go wrong they offer the best protection for your money vs any other store.....

Have not used being new TV as of yet but will call if any issues.

Got this just in case, never been happier. Got this for our TV and safe to say it's nice to have. Haven't had any issues with it

Just for the overall piece of mind I would implore people to buy the extended warranty on ALL major electronics purchases! You have such a great knowable staff with the Geek Squad just waiting to help you in all aspects of your life with such product! It has been a lifesaver to this family of mine in the past which is why we always buy the coverage!

Bought this for the x900h tv I got from Best Buy. With it being a brand new and relatively expensive purchase, I feel much more at peace knowing geek squad is on call if anything were to happen to it with discounted costs for most repairs! Truly recommend for any expensive and applicable purchase!

geek-squad rocks and best buy treats u with high priority when u have an issue no hassle service and they are so knowledgable

Loved the service. It was quick, easy and enjoyable.

Excellent product and I will continues to buy electronics from best buy and fantastic customer service representatives.

I do highly recommend to get this service for your product

Glad I purchased this extra insurance. I feel so much more comfortable about my purchase knowing that I have this.