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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30239 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 30,239 reviews
  • Rated 5 out of 5 stars

    Nice having this team to help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing if something were to go wrong I have this team as insurance to help me out. Worth the price for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture at incredibly low price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the television for a bit over 1 month and so far are extremely happy with it. The picture is beautiful. It communicates well with our computer so we can use EyeTV to create a mirror image. The only thing that could be a problem is that there are no controls on the TV so you do not want to lose the remote or run out of batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed very quickly and well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They def took great care of our items when delivering and mounting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always add protection with quality thease days to prevent problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to protect the electronics in my home. Had to use it once, no questions asked. A tech came to my home and did his job. Unfortunately the TV he was working on was trash and couldn't be fixed. The protection plan covered the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived and set up our TV and paired all of the devices. They pointed out that our electric outlet wasn't a surge protected device, so they offered a 6 outlet 2 USB low profile home theater to protect our entertainment system. Thanks guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranties are economical and reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If U need the Coverage its comforting knowing that you have five years if the need of repair or replacement arises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek is totally worth the price. Definitely has helped me in the past and I will continue to buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your electronics with out any issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always added geek squad service warranties to every product that buy. Geek squad has also been very helpful over the years when taking care of any product issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet but looking forward to the geek helping me out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    But the warranty hope you don't need to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a 5-year warranty just in case. But we send up the TV by ourselves. Process seemed a little long but we're not so savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your a Geek if You Don't Get the Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With having two kids, who broke my last TV, it was a no brainer to go with the 5 year warranty! This will be the last TV I have to purchase for a long time, so I wanted to make sure nothing happens to it in the next 5 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renewed for replacement TV. Based on prior experience I won't be disappointed if this one fails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow i was surprise how fast they came and check my tv within weeks they had the parts set up an appointment an came to repair it i told all my friends about it an got it for a peace of mind when u buy electronics so for now on guys dont forget to ad geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and useful for any electronics will help out with any issues you may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good affordable protection for your TV/devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on an Insignia TV. Great value for 5 years. So far I have not had to use it, but if I do, the price was well worth it. I would encourage everyone to get one, especially for a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, no hassle customer service. Purchased this plan about 5 years ago on another TV. Filed a claim and they exceeded my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind for a larger item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind for a larger item. I trust best buy's service as much as any other big-box store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was so patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As seniors, we are easily confused with how any new technology works. My son talked us in to this TV and surround sound. We would have never been able to get everything up and running without the Geek Squad help. The tech was very patient and showed us how to work everything. We refuse to move it because it works so well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal/Super Coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my LG TV from Best Buy, I was more than pleased to find the excellent service contract that was available, and for such an affordable price. That made my purchase all the more fantastic, knowing that any maintenance I might need in the future would be handled by experienced Best Buy service techs. Thanks, Best Buy! You Rock!

    I would recommend this to a friend