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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30376 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 569 Showing 11,361-11,380 of 30,376 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is excellent for repairing your items but also can setup your house with additional cabling and ethernet ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great purchase. Used it twice and it has paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually buy the protection plans on items that I purchase, however when I bought my 3-D TV, I did. Now I'm glad I did as my TV has a sound problem, and It will be fixed at no charge to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No idea yet - this is the 5 year Geek Squad Warranty. Significantly pricier than alternatives. Hope I never need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this on my electronics. You never know when lightning strikes don’t chance it. You will regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use them yet, but I like the fact that it’s available. I actually had them fit my new TV and Apple Watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with my service protection. I usually dont get it but had an issue with the last one and decided to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is working fine and the condition is also good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every Geek we have had do a set up in our home has been exceptional. They are professional and know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dons tv policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this policy on previous tv and it came in handy when the tv quite working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good add on to a big purchase, on call customer service is also good it just might take you a while to talk to someone that can help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad for electronics. You never know what can happen. If they can't fix it, then they replace it. Worth it every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for the TV, and while I have not yet needed to use it, for the price you can't beat the insurance. When I have used their protection plans in the past they have been great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan, just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have only used a protection plans 3 or 4 times ever, it save me big time! Especially on the big ticket stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 2 years of my life feeling safe and worry free

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv. Internet connectivity issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture on the tv. Bought it open box and have been having internet connection with the tv itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to make a claim if needed and had no issues with customer service when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very efficient and a must have for your electronic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is my go to store for electronics and the geek squad extended warranty as never disappointed, replace stuff if it cannot be fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I hope that I don't have to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the price is a little steep. I would hope that there would be a bit more dependability in the products and that protection services wouldn't cost so much

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We hope you give us another opportunity to better serve you in the future.

  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. I just don’t like having to make an appointment. Especially when your in the area

    I would recommend this to a friend