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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30415 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 709 Showing 14,161-14,180 of 30,415 reviews
  • Rated 5 out of 5 stars

    Geek squad helps when you need it (:

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it. But does come in handy when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely need this. Last TCL Roku died exactly 3 years after purchase. I didn’t have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our in home mounting of our TV was so great we ended up purchasing the total tech program!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind purchase. I have purchased this item on another product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guy who came and helped me was awesome great service and people skills he knew what to do and helped me ASAP best ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is good for teenagers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection is always good for teens. You never know what they could do the tv.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Desi. We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend on everything I buy gives you a safety net especially if you are buying really high end products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad teke my old TV and instalemos New TV qu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents explain me evrithing about my warranty if pass something again in a few years ia verry friendly and respect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the warranty for my recent TV purchase. You can never be to careful! Hopefully I never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service, good experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, good experience. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to be safe than sorry............... ..... ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan from Best Buy and I didnt use it, however it's always best to insure your merchandise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the fact i can take my product to where i got it to get it looked at or fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and made sure all components were hooked up and working and I was familiar with new remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its really cool best buy offers this service, it beats buying a expensive brand new big screen tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers what it says.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont expect anything to go wrong, but its good just in case something does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the peace of mind this protection provides. Past experience has been very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great! They were very professional and made the whole process a lot easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rather be safe the sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather be safe then sorry. Plus if the tv gets damaged and it’s out of date Best Buy will give you the credit you paid for the tv to a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather be safe then sorry. Plus if the tv gets damaged and it’s out of date Best Buy will give you the credit you paid for the tv to a new one

    I would recommend this to a friend