Customer Ratings & Reviews

The Geek squad team is always kind and helpful when I have questions or need sometime fixed.

In this day and age with smart tv’s, it pays to warranty your tv. Go max years as shelf life is maybe 8-10yrs.

This a great thing to have as a equipment protection plan. Especially with kids.

I’m a big fan of geek squad warranty. If anything happens they have you covered. So always worth the money

The customer service from geek squad is horrendous. I set up a service call to repair a LG OLED tv before Memorial Day because it doesn't power on. A quick internet search reveals there is a known issue with the power board, which was confirmed during the first visit. Yet here it is after the 4th of July holiday, no new power board and no working tv. The local store cannot (or claims it cannot) provide any help. All you can do is call an 800 number, be placed on hold, and be told they will call you back with a repair date, which doesn't happen. No one seems interested in fixing my TV.

Is good that was able to add 4 years service to our tv.

Having support in case anything happens to your product is always a plus. I recommend always having it.

Best deal for a warranty I came across Best Buy is truly the best in the game with the best warranty’s in town

Won’t know until I have to use it. Hopefully I never do.

Wanted to make sure my new MacBook will be covered. Glad I got it.

Geek squad warranty service has always been great. Low cost...the insurance is well worth the investment

I have had several extened warranties for tvs from Best Buy. I had one tv stop working just a few days after the manufacturers warranty expired. Best Buy replaced it.

No matter which product you buy , I always purchase the geek squad protection, better safe than sorry

Although I have not had to use it, it is reasonably priced and gives peace of mind.

Bought the insurance plan because just in case. I haven't had to use it yet so have it high reviews hoping if I do need it they will do a good job.

I was sad that it did not cover a thing on my tv. Very disappointed that my tv has something wrong witb it.

Always purchased protection plans for all my electronics purchased from Bestbuy. Highly recommend and service

He was so kind and did a very good job with everything

The agents guided us through the system, we appreciate the help they gave us!! Thank you Geek Squad!!!!!!!!!!

Great protection plan. Will always get this on my expensive electronics I purchase.