Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30415 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 715 Showing 14,281-14,300 of 30,415 reviews
  • Rated 5 out of 5 stars

    Better Option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Better to be in a protective way. As i have Geek Squad Protection, i replaced my TV which has On and Off problem for every 5 mins.. Thank You Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase a Geek Squad protection plan on our electronics. Have only had to use it once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these guys have never disappointing. Always friendly and willing to help.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought tV for mom love know that she only one call away from getting assistance with her set up issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serviced TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always awesome! They are very polite and professional. They try their best to resolve any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Macbook air M1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no complaints about my purchase. Got the macbook air just to use at home and for nothing heavy. Its been working good and hasn't failed me yet for what I use it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service to have. I needed help with my tv and they took care of everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Any TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not purchase a new tv without the protection of geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service protection is awesome they always handle everything I recommend it always anything over $100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never purchased a high dollar item without this protection. This paired with total support is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection plan for Electronic devices. The best plan have for Oled Tv. Covers burns and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good experience with Geek Squad service plan in the past. This is why I bought it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to get geek squad protection with every item that has the option. Honestly the protection is the only reason I always buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we haven’t had to use this offer except for the original setup questions we had while it was being setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Tim in the magnolia room at the Merrillville Indiana best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very knowledgeable about the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vizio tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic value for this Vizio 50” smart TV. Great color and clarity and just the right size for our den.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have just in case

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them yet for my TV, but they did put my car stereo in with speaker. Their work has fast and adequate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Absolutely love it. Definitely would purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the fact that they'll come to your house to fix and issues. Don't like that fact that during the first year the have to abided by the vendors decisions.

    I would recommend this to a friend