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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30417 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 736 Showing 14,701-14,720 of 30,417 reviews
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a smart move to invest in. Worth the money. Help yourself to insurance plan for your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek remotes support help me to determine that my tv had a trouble hardware issue and need to be returned back to store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust the product totally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total trust of Geek Squad warranty. They replace products if they break and can’t be fixed by them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the protection plan before on a different product. Really easy and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't ever beat the Service and price for Value with Geek Squad. This is the reason I shop at BEST BUY !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad services always the best Very fast and always available I wouldn’t never not have Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for my item processed.Great customer services and availability of products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to get geek squad coverage on any Best buy purchase they always honor it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Safety Net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but love knowing I have it! Will update this later if I do end up using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freedom of knowing your are covered for repairs. Used the Geek Squad protection in pass purchases . Never sorry for the money it cost me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My youngest son used to work gor Bestbuy years ago and he always recommended the Geek Squad protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since I bought a Samsung 70in tv that sucks I am at ease knowing the additional 2 year warranty covers it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for oled TVs. I ended up upgrading to the 5 year plan, just in case. I own a A8h Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GTeam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and I can depend on their help. The get it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the Greek Squad Protection! They respond so quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this for any TV you purchase. No issues with current TV but you never know in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must-buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my mom haven't had the chance to use that yet but I know if I need it is there for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broken tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet. Hopefully won't need to. Used once for another product the squad member was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get a chance to use Geek Squad yet but whenever I buy something from Best Buy I always get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the warranty just in case. I have not had to use it because the TV was so high quality but I did call with a question and they were great.

    I would recommend this to a friend