Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30417 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 741 Showing 14,801-14,820 of 30,417 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t gotten chance to use it on this particular device but when my others did it was fixed and returned promptly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always will be helpful. You will never know when you will have an underlying problem/issue with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone call was alright

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little trouble getting the, to understand mu issue but then it worked out perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year standard warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use it yet. But good to have in case something goes wrong with my LG TV. Piece of mind for 5 yes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the Protection plans .Well worth the money. Any issues , just take it in , it’s that simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I’m spending a lot on a TV might as well get the insurance to have the peace in mind for the five years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased warranty. Great warranty definitely worth price. Love Best Buy. My favorite store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apparently confused on what this actually covered but the great staff at Best Buy replaced my tv with no problems! Excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Quality is very good and product is functioning great! Best Buy always selling good products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection is great and covers multiple computers. Always fantastic service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV not working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped us search for a new television after examining ours and determined that it was not fixable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must if you purchase anything expensive so you have some security to the product you bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good To Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option is a must your electronic purchases. Only had to use once in my life of purchases but will don't again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always super helpful and always willing to do anything they can to help out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good everything was good with this product I would definitely buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad computer protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get my devices protected by the Geek squad and find the service to be very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good everything was good with this product I would definitely buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good having repair coverage if the device malfunctions and has a costly repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not had to use!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job on getting all the viruses out of our computer! We have not had to even use Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money

    I would recommend this to a friend