Customer Ratings & Reviews

This was not a bad value for protecting your investment.

It works great and the picture quality is great. It was easy to setup in less than 15 minutes. I would definitely recommend this television.

I love the Best Buy protection plan, which I've used for lower-cost items like hearing aids and smart watches. I hope it works and is just as excellent.

I felt comfortable purchasing the protection with my TV even though I haven't had to use it yet. I have used the Geek Squad for my computer in the past and they were very responsive.

My girlfriend and I purchased the Vizio 50" M50-D1 Smartcast without knowing exactly what to expect because that model was in between the ones on display at the time. Let me tell you though, that i was blown away by this TV! We hadn't even realized until unboxing it that it came with it's own tablet/controller, which is a cool bonus feature. This 4K TV far exceeded all of my expectations, looking as crisp and vibrant as some of the much more expensive competitors on the market. For the price, you absolutely can't go wrong!!

Gr8t back up incase anything breaks smart to be sure to have it protected

Agent was helpful and reviewed the product failures I was experiencing. Took his time to review if the failures were common to this model. They we’re and replacement for this product was quickly suggested, forms were completed and submitted.

It's piece of mind to purchase this protection plan. TVs are much more complicated these days and require a skilled technician to remedy a problem. I've got this backing with this plan.

There is a large central white halo in the middle of the TV screen. I only found out about this AFTER mounting it unfortunately (having adhered to all instructions and precautions very carefully). I am a healthcare worker and have to travel for work a lot so by the time I got back home, unpackaged it and set up the wall mount, it was on day 16th from delivery date (past the 15 day return policy. Very unfair). Extremely disappointed at Sony products. Do NOT buy.

hope to never have to use them for no reason to to

The agents are super friendly and was very informative about my purchase.

Very smooth delivery. Very friendly installation. 10/10

When I bought my first television from Best Buy, I purchased the geek squad protection. Thankfully, I did, as my television had problems. Upon examination of the product, I was able to get a new television under the protection. Best Buy was very helpful and honored the protection purchased by me for the television. It was a positive experience. I have since bought many more different products and always purchase the geek squad protection. It is well worth the extra money to have peace of mind. They are the best!!

It's great to know that I have a service plan in case something goes wrong.

I haven't needed to use this plan, but I'm definitely happy I bought it. I financed my whole purchase at 0% using the BestBuy card and the added peace of mind is definitely worth it. Living in the city (NY) without a car means that, in the event of an issue, it's a HUGE issue getting a TV around. This plan alleviates that concern, and I'll get it every time.

Good for the value, feels good to know that the Geek Squad has my back

Never an issue is I need to return anything. No questions asked!

I always get the extended protection plan, It works great, the Geek squad gives you good service, I has a Logitec remote go bad, I took it in, no questions I got a replacement right away, Bought it on the Washer Dryer Refrigerator. Also the price is very reasonable compared to other companies its cheap . Everything is electronic and smarter than I am, So I get the Coverage and sleep easy, No worries

Bought a new 75"tv and thought it would be in my best interest to get.

Friendly staff, they solve problems with products rather quickly and have them either fixed or replaced in a timely manner.