Customer Ratings & Reviews

The Geek Squad assembled my tv stand and mounted my TV. They kept me informed on the time and date of the installation. They were professional and friendly. They did a GREAT job.

I highly recommend getting the extra warranty on your TV. I’m only had to use it once and they were so kind and fast in trying to fix/replace my broken TV. I ALWAYS get the extra warranty now.

Great buy on a budget! Super great quality! Love that it has many different app already installed

With this reliable protection I feel calm and safely! Thank you for this beautiful guarantee!

Best part of buying from Bestbuy because of the great accidental protection!

Wonderful movers and customer support fast service

I can’t tell you the importance of this protection. Best Buy has you covered completely!

Years ago, I relied on manufacturers warranties until I had a really, REALLY bad experience. I now buy Geek Squad protection for every Best Buy purchase and am 100% satisfied. They're well trained, show up on time and fully explain the issue. Worth every dime!

Great Customer Service, will help with any issues your product has

Electronics just don't last like they used to. I found out that you need to protect your investment and this fits the bill

If you buy a TV from BB and want it installed properly get the Geek Squad to do it. The two young men sent out to my apartment to install my TV for me was the bum diggity! They knew what they were doing and did it quite well. Way to go Geek Squad!!!

I would never buy anything without this warranty ! It’s always nice to know it’s covered

As always, cannot go wrong with this protection plan! Very reliable and useful when needed and provides peas of kind for all major purchases

The employee could not provide a pamphlet and specifics on the warranty coverage. She just kept saying "we don't protect for product damage" meaning if we drop it, we deal with it. We were more interested in true coverage details and purchased without true knowledge of what all is protected like surge protection, damaged power cord, and internal issues like computer chip for Smart features. In part, insurance used to require documentation of coverage and exclusions, but they had absolutely nothing in writing.

Appointment was excellent. On time, installation and review of use was professional. AND, unpackaged and removal was CLEAN. Protection plan is essential when purchasing a high end item.

This is a wonderful TV. It has met all my expectations. I will buy TCL products in the future as they are on the cutting edge of technology. Thank you.

we purchase this protection to go along with our new TV. I hope we don't have to use it but I have purchased this before and did not regret the purchase. Geek Squad is so easy to work with.

Very easy to use and install hold the TV perfect thank you

Came when promised. Professional, courteous and really helpful. Understood problem and my limits and solved problem, actually more than one, quickly and effectively. made sure I understood what was going on. left me with smiles and gratitude.

great tv no problems nice image and the waranty at best buy is the best