Customer Ratings & Reviews

Excellent service! Highly recommend taking it. Absolutely a must for computers and monitors.

Having the 2yr protection plan has came in handy a few times. If I didn't have it I would have been stuck buying a new TV. I recommend it to everyone buying a new TV. It's a life saver!!

Hard to review something i havent had to use and hopefully dont have to

This is more of an insurance policy on my new TV. But it is a,great comfort to know it is there if anything does go wrong.

I always purchase a warranty because you just never no. At times they may be pricey but they are definitely a peace of mind. The agents are great!!

I always purchase a warranty because you just never no. At times they may be pricey but they are definitely a peace of mind. The agents are great!!

I always purchase a warranty because you just never no. At times they may be pricey but they are definitely a peace of mind. The agents are great!!

I will always get geek Squad to all my devices is the smartest thing to do because you just never know what could go wrong.

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

Amazing TV and any app you need is in there. Quality is good andy going from one app to another is pretty quick.

It’s basically an extended warranty. You may never need it but if something happens or anything breaks it’s nice to have coverage.

Item got received quickly and was very easy to set up, geek squad is ver Y helpful

I almost always get the geek squad support for the piece of mind.

Agents mounted tv and set up were perfect. They do a good job

The price is good for I have them attend to you very well

A must have in every home that is upgrading their technology. This plan is working for me and my family to resolve all our technological mishap.

I purchased the warranty for my 50” LG TV and registered it on line. I doubt I will have to use it but it is a good feeling to know it is there.

Thus warranty is peace of mind. You never experience hard time when your product is broken because this warranty covers most of your needs.

I love that you can either take your product in or they will come out. It’s so convenient to be able to see and speak to an actually person rather than sending your product off somewhere.

I have not yet had to use the warranty, but with how fragil technology is, a warranty is the smart thing to do. 5 years, 70.00, if it makes you feel better that’s less than 4 cents a day.