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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30853 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1118 Showing 22,341-22,360 of 30,853 reviews
  • Rated 5 out of 5 stars

    Geek squad service is top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always important to have warranty protection. Best purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service and fast. Definitely saved me a few times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this, and hope not to, but it's good to know that I am protected if anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a little protection just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use this before but you never know what may happen

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the tv die after one year twice. the first time they fixed it. the second time they gave me a new tv but forced me to pay for a whole new protection plan even though I had 3 years left on my old warranty. all because they gave me a new tv instead of just repairing the old one. Then the first geek came to drop off my new replacement tv, said he could not see the model number right in front of his eyes. Took off with my new tv over his shoulder. had to wait another 45 minutes for another delivery attempt and had to put up with a completely rude lady on the phone when I called in to tell her what happened. She kept trying to blame me!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great, I will definitely buy again. Thank s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jhwj

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks guys your patience and expertise is well appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and the best idea Best Buy could have came up with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the security and protection of this plan. For the cost it’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is great, and they are very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a no brainer for certain purchases. They are easy to use and fairly priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had great results when I used the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately the products I purchased are good enough that I have not had to call for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in handy shortly after my TV started showing defects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve said it once, I’ll say it again! GSP is super necessary!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verry happy ....................,..................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We almost always get the protection plan. It has saved us a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very friendly and helpful. We would not think of skipping this assistance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I purchased this service agreement great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gsp is always worth it especially in big purchases

    I would recommend this to a friend