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Customer reviews

Rating 4.7 out of 5 stars with 25364 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 330 Showing 6,581-6,600 of 25,364 reviews
  • Rated 5 out of 5 stars

    Priceless piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind is priceless they say. So Geek Squad protection provides priceless piece of mind for all of my electronics purchases.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Robert. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Always get feed squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only protection Plan that I ever buys from Best Buy geek squad. Never had any issues with them refusing to service or replace a product. Highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Extended Warranty on the Market!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best extended warranty on the market, for the next 5 years I will not worry about pixels not working, LCD black spots, surge problems and even the remote not working. That's all covered!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year protection plan? Duh. If you're going to invest a lot of money into a TV (by my measure) be safe. Best Buy has already replaced one of my TVs that could not be fixed. They stand behind their protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a contract with the Geek Squad, but have not needed to contact them for our newish television. However, my mother has used the Geeks numerous times to help with issues with her new computer. They are very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a protection plan on a 19" Insignia TV that stopped delivering audio. Took TV in and because of the protection plan got a replacement immediately. Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase brought peace of mind. Fingers crossed I won’t need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need alert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is nice to have whenever you need them. I do stuff myself most the time though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick to respond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with geek squad has been good, always been for repairs not installs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty a Must have option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the 5 year TV warranty so as not to be concerned with any future problems. I've used my warranty before and all was taken care of to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave Best Buy without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek Squad protection for all of my devices because Best Buy has your back if something goes wrong. They've come through for me on previous experiences and will never leave Best Buy without this coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t do without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very easy to make an appointment. These guys know their stuff. They’ve always been very helpful and have fixed the problems that I have had with my computers. They are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew at Geek Squad are amazing. They are always helpful and friendly, always arrive on time and get things fixed or replaced every time

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad to hear you're satisfied with the services! If you have any questions or need help with anything, please let us know.

  • Rated 4 out of 5 stars

    No Services yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this review was for my 5 year warranty not Geek Squad service. Although, I could use Geek Squad services to make sure I'm getting top quality picture from my TV. I hope I will be able to leave the future better review about Geek Squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet but everything else I’ve ever had to use Best Buy’s warranty has been so easy and uncomplicated. Very helpful, knowledgeable and friendly staff!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best guarantee of ongoing top flight service. I can call up and get advice whenever I need it, and from an expert that always has the right answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv no problems nice image and the waranty at best buy is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I first purchased a protection plan for an item, I will always purchase these plans with any larger purchase. If there are any problems at all, this protection plan will make repair or replacement an easy hassle free ordeal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reliable and trustworthy! Geek squad my laptop repaired my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks cheeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great feels great and I would buy again and again

    I would recommend this to a friend