Customer Ratings & Reviews

Incredibly perfect. Right-sized protection.$$$$ save $$$$

I always buy the 5 year TV warranty so as not to be concerned with any future problems. I've used my warranty before and all was taken care of to my satisfaction.

Worth buying this warranty and working with the geek squad . The geek squad associates are very nice and knowledgeable. Awesome service !

Best Buy product protection is the best! You get service locally if you need it ... unlike a warranty I had for another TV that I bought elsewhere and for which I actually had to pay something like $35 to ship away to get it replaced

The only protection Plan that I ever buys from Best Buy geek squad. Never had any issues with them refusing to service or replace a product. Highly recommend it

This is a good service that I initially purchased in 2015 when I bought a MacBook. I purchased in 2018 when I bought a Samsung smart TV, I haven’t had to use it yet. But it’s like with any other warranty or “insurance” it’s a hypothetical if something goes wrong.

Always is good to have a service plan, so it’s important to make sure to use it

Haven't had to use this service yet, but it makes me feel as ease that if anything happens to my product that it will be covered!

Pickup at store was so easy. Squad was assertive and very kind.

We have purchased this warranty to cover the Samsung TV also bought from Best Buy. So far with any warranties we have purchased through them they have honored accordingly.

Geek Squad is awesome. Always there to help you. The techs are nice and knowledgeable. I highly recommend getting Geek Squad warranty protection.

Bought the protection for my screen protector and every time it has broken I have gotten it replaced thank God for geek squad

Great tv! A big upgrade from my 39” Vizio! Works well for my ps5 and has plenty of other HDMI ports for my Apple TV, and Switch

Almost whenever I buy some equipment, I buy this guarantee as well. I have used it a couple of times in other purchases and it works perfect. It is always a peace of mind.

Almost whenever I buy some equipment, I buy this guarantee as well. I have used it a couple of times in other purchases and it works perfect. It is always a peace of mind.

Highly recommend a 2 year protection for most devices. You just never know what can happen and Best Buy is really quick with giving you a replacement item.

I will never purchase a large ticket item without the geek squad protection. Anything happens and they come out and fix it right away. No hassle. Highly recommend.

Rudy was great when he came out and installed my new TV. I have called him twice with minor problems and he has walked me through what needs to be done. He is helpful and patient. I am so, so glad I bought this additional coverage.

I’ve only have to use the protection plan once but it was awesome; this is why I get to we can be on the safe side. Fast, friendly customer service! I really appreciate it.

I rarely buy extended warranties but I found them to be worthwhile with Best Buy. That added measure of protection is comforting and they always seem to back the item(s) without trouble.