Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30822 reviews
(30,822 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
No Brainer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad answered all of my questions and helped me understand my device. I get Geek Squad protection on all my devices.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Copy of protection plan please
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really would like some kind of copy to this protection plan. Paper copy
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Warrenty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is good to know the tv is covered for 5 years at a very cheap price. Geek Squad warrantee is a lot better than having to mail in tv for repair..
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having this warranty gives me great peace of mind. Fortunately, I have not had to use it. I have had other warranties from Best Buy and live up to their word.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it, but for the price great peace of mind. The in home service was the main selling point.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great safety net to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the protection plan!! I had bought a pair of beats headphones and they had a short devolope in the first year and the plan covered a New pair no questions asked!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this company, the people working very well.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have peace of mind for buying the warranty. Nice doing business with Gee Squard
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us! That's awesome to hear! We want you to enjoy the product and get the most out of it, without worrying about some sort of defect. If you have any questions or concerns, please let us know.
Rated 5 out of 5 stars
Warranties are good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the Total Tech membership. Get free warranties all the time. Worth it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Better than the rest.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have the best warranty in the world. Never have been let down
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad that i got this just in case never know what could happen and does this go die my laptop as well
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Better safe then sorry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the plan for my 32” Samsung tv. You never can tell if something might happen
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Financing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick results and we made a great purchase. Great no interest for the time needed to pay it off.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have in case of emergencies. Never know if something will break
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must have for any electronic purchase you make. The geek squad is the best and they are at your service fast.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad=peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having geek squad on my side for anything needed that comes is a good peace of mind
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extra Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy extra insurance just in case and if so, Best Buy always honors there products and protection .
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Don't waste your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They'll give you a schpeel about how it covers MORE than what the manufacturer warranty covers, but it doesn't really. And you're paying for something you can't use. In my case, I paid for something I originally declined, but was talked into because I was promised it was added onto the end of the manufacturer's warranty, which was appealing. Only it didn't and I paid for something I never needed or wanted and when I needed it, it wasn't any good. To make it better, I tried to talk to them about a refund, and instead the customer "service" guy put me on hold for 1.5 HOURS and disconnected me. I called from my cell to see if someone could come back to the land line I was holding on and THEY put me BACK on hold for another HOUR before disconnecting me. So obviously, not impressed with the service or the product. No wonder they can't compete with Amazon or Walmart.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .While I wish your experience with our Geek Squad Protection Plan had gone differently, we appreciate you taking the time to share this story with us. Our Geek Squad Protection Plan offers many great benefits, but I can understand how you'd be disappointed if you were told at the time of purchase that it starts once the manufacturer warranty ends. Our protection plan does start at the time of purchase and is intended to cover what the manufacturer won't, as well as allow the option to have protection on your protect long after the manufacturer warranty ends.
On behalf of Best Buy, I am truly sorry that you received wrong info when purchasing our Geek Squad Protection Plan, as well as your experience when calling in for support. We wouldn't be able to refund a protection plan once it's outside of our Return Period, which you can learn more about on our website here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. That said, I recommend going in the location where you first made this purchase to explore other possible options with a manager.
Rated 5 out of 5 stars
Awesome tv!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv period!!! Nice picture and quality!!! Worth the price!!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad has quality item and service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insignis firetv great purchase from start to finish
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend


