Customer Ratings & Reviews

In my opinion geek squad replacement plans are gold. Last TV I had was a Samsung KS8500 and I loved that television. But unfortunately after a few years the screen started to go bad so I used this warranty and it gave me a lot of money to go towards my next TV purchase. Which was a Sony OLED. I've then purchased a warranty for that television as well because OLEDs can experience burn in. And fortunate for me this plan covers burn in. I'm hoping I never need to use it but if I do I know it's there and it's well worth it.

I enjoy having the peace of mind, knowing that if something happens to my product geek squad covers it

Absolutely required to get the warranty. Better be safe.

Only place i buy my electronics.. just make sure to get the warranty

The protection for my tv was a good choice. So far Haven’t had to use it

It’s always good to have protection, especially in any case

Pretty good price for 5 years of protection. Cant complain

like this one. set it up just fine. hope this tv lasts.

A week prior to getting the protection i was offered it at the time of purchase and i got an extremely cheap open box 4k sony tv and the price of it brand new was $2500, the open box item i was buying was $700 and at the time our purchase they wanted to charge me the protection of a $2500 tv which came out to $550 for 5 years protection, so i went in a week later and a young man helped me get it figured out and I got the protection for the price that I had actually paid for and I was very very satisfied!!!!

OLED TVs are known to occasionally have risk of burn in, so geek squad protection is always a great idea when the warranty is only a year.

have to wait and see what happens. My hope is that I do not need this service

Never known what can happen but with Geek Squad Service I know I'm covered.

In light of how much the TV cost itself, the pricing for the 2 yr service protection was worth it; but not any longer. I figure any real problem will likely happen within the 2 years. after that, repairs might not even be worth it as technology moves so fast.

Good for all the things that might happen, replace or repair

I have boughten many electronics from Best Buy over the years. However, I would recommend purchasing extended warranty coverage just incase. I did have a couple repairs done in the past. They were very satisfactorily performed with a high degree of professionalism. Be sure to purchase a Geek Squad Protection plan for all troubleshooting, service needs and operational advice.

It is reallt great and i love it. Would suggest again

Everyone I spoke to was fantastic very polite very knowledgeable just the whole customer service they work great

There protection adds peace of mind knowing you dont have to ship it out let geek squad handle it thx Guys appreciate yas

I do recommend to getvthis services is the one thing thatvhave save more money for me in past year.

Got for my TV and haven’t had to use it but it is nice to have peace of mind that if something goes wrong it will be covered