Customer Ratings & Reviews

The 5-year Geek Squad protection plan was an excellent investment, and was only a few dollars more than the 3-year plan. This gives assurance that the total investment for our Samsung TV of about 2 thousand dollars is protected.

Making sure I secure my purchases great always been a plus at Best buy and they stand by their warranty

Piece of mind to have in case with any issues. Great electronic products coming out every day but harder to fix need a AV TECH for these new electronics.

It’s good and interesting to watch. High quality tv

It was nice to have this but it’s a bit costly in imo. If you have things you need help setting up in home it’s a good deal. If you have many things you want looked at and can bring them in it’s a good deal

We had a TCL television that failed in 2 years and we had the extended warranty. We are sure glad we had geek squad come out quickly and diagnose that the television was defective. That is why we bought Geek squad extended warranty again

Great protection great customer service very quick with walk-ins before covid may be appointment since covid. Overall quick with services when needed for my products and high knowledge of the plans and the restrictions each plan has.

Excellent choice. Good value, quality , performance. Good advise from sales representative

We always get our products protected and it has proven to be a god send. Have had to replace 2 TV's prior to expiry and what a deal! We are reimbursed if they cannot repair and you get a new one. You don't always need to use which is the preferred method - but if something happens you're protected!

Thi protection is worth every penny! We had this on our last TV and the TV started to show screen burns after only to years. The coverage allowed us to replace the faulty TV at no additional out of pocket.

I would say highly professional and fast. I always will get a warranty through them.

The warranty is a good option but the product could have been better

need to protect your purchase. Great to have, I'm not tech savvy so i purchased this protection

Haven’t needed to use this yet but because of the deal I got on the tv I figured I’d add this plan. Had a friend need pixel replacement twice and though the tv is great can’t be too safe so went with the 5 year protection to be safe .

I would recommend you always buy this added protection. Of course, during the Covid shut down, it was impossible to get service, but once I did, they came out, checked my TV and I ended up with a new TV. Totally worth the little bit of extra cost.

Completely worth the purchase for such an investment TV!

Best thing about Bestbuy is the warranty and the customer service top-notch. I would recommend it to anyone.

got this for my girlfriend for christmas and she loved it. good for the price. wish that small tvs came with higher picture quality but it’s good nonetheless

There was no way I wasn't purchasing Geek Squad Insurance for protection and peace of mind!!

I haven’t used them yet, but I’m confident that if I need to call them they will get the job done.