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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30335 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 426 Showing 8,501-8,520 of 30,335 reviews
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to understand, good communication. Was given clear, concise answers to all questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always throw on a warranty because you just never know when it'll save you money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase extended insurance with GeekSquad. They have always been very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad they help me all the time with many different things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we got the geek squad service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the geek squad service When we buy tech/tv equipment from best buy. Service is 24/7. Usually service completed in one session. Agents usually very helpful and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do a great job troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are the best and good at solving problems and making suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kind lady asked me the right questions and was able to solve the issue with minimal time and even less aggravation. I always appreciate intelligence and attention when dealings as a customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that come in are always knowledgeable. This has been a great way for us to have so many things done - from hanging and setting up TVs to working on our laptops and desktops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend to all freinds and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to get the geek squad coverage are you crazy?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery only. Great people and service. Attentive yes sir

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works well! High quality and good picture! Good buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get max warranty on big purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the 5 year warranty with large purchases! Worst thing that can happen is you have peace of mind for 5 years. Best case, it fails after 4 years, and you get a brand new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always bought Geek Squad protection on anything we buy from BestBuy... To us its just smart to buy it. You can't go wrong buying protection on electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know stuff will be protected for a while past the factory warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture easy to use love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Im 69 and installed it myself. Love built in Roku

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last TV died after 2 years. So with my new 75” Samsung tv purchase, I had to get the 5 year protection. Best Buy gave me a deal on the service plan to ensure I was covered. It is a lot but cheaper than buying a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it is suppose to be purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i thing those kind of warranty extensions are always useful..my tv burned at house at fire i could not get money back but, they refund the money from protection ..not full amount but for one year usage i did get $75 back..fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK-A-MANIA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did such a job and explained in détail everything that i feel like a "GEEK"!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV and all my other electronics.

    I would recommend this to a friend