Customer Ratings & Reviews

I haven’t had to use this plan yet, but I love having that peace of mind Incase anything happens.

Best Buy has the best protection plan, they always do what they promise .

Great piece of mind with our new refrigerator purchase.

A must have period,helps in the long run,protect your product

Great service, fast appointments and nice representative

I purchase geek squad for all my Best Buy purchases. It's so worth it if you ever need to use it!

Haven't a need to use it yet but glad I got it just in case

Great deal no worry's for two years just walk it in and drop it off

I'm only giving them four stars because I have never had to use them and I have heard very good reviews about them.

I bought 2 years of Geek Squad Protection for a Hisense TV. The tv had a manufacture warranty for 2 years. I started having issues with the TV as soon as it got outside of the warranty. Hisense said they couldn’t help so I called Best Buy to see about my Geek Squad Protection, the rep told me it ran concurrently with my manufacturer warranty from Hisense. So I’m not only out the money for a defective TV, I’m out $120 for GSP that didn’t start after my manufacturer’s warranty ended.

Extra extra backup for extra warranty love it! Glad I got it!

So far every encounter with Geek Squad has been a positive experience. They are skilled and professional.

Great to have extra warrenty if needed. Just on the safe side

Nice to know I have this protection plan if needed

I bought the 5-year protection plan on my TV because I was worried that if it broke I would be out $2,000

I like having a 5yr warranty because Tvs with all these new bells and whistles are prone to more problems.

great coverage, haven't used it yet but great value for the $

Well worth having, even if you never have to use it. It's technology. Chances are you're going to!

haven't had to use it yet, but sad i didn't get it with my last tv, due to having the the upgrade!

Dead pixels, vertical banding, dirty panel......... buy a warranty.