Customer Ratings & Reviews

You can never go wrong getting the warranty! Definitely worth it!

haven't used them yet. What more can I say. I will let you know when I have to use them. I hope I never need them

I had this plan for my 2018 55inch Sony x900f and the panel went out last month. Best Buy replaced with the 2022 65 inch Sony x90k and another 5 year warrenty. I could not be happier.

so easy to set up that my children set up, set up the channel the way was want them.

Geeksquad has been a HUGE help with several items over the years. Ill honestly never buy a big ticket item with out their extra coverage. A+++ service!

I have not used it for this purchase. However, I have used Geek Squad before. A very good service.

5 year warranty for a very decent price. It's hard to review something I haven't use but it's an affordable insurance. Never used Geek Squad before. Didn't like Best buy's last insurance partner.

The agents helped out a lot took care of all the needs, I didn’t score 5 stars it took a while to get eveything done

The warranties from the geek squad are always worth the money.

Always buy the plans, they have paid for themselves many times over. I had a 55 inch HD tv break after a year, the let me have a new one. That one then broke about almost two years later, so they let me have yet another one (a new model since the old was gone).

I really like the Explorer service because I haven't had a bad experience with it yet as always worked out any issues that I came across great service that's always there the answer questions and give you help on your product

They have been available to me every time I have needed them!!

They are really attentive and the support they give is very clear.

Nice to have and have used in past. Easy effortless exchange

I wasn’t sure if I was going to purchase the protection or not. I started to think about the replacement cost if something were to break. I purchased it and I’m happy that I did.

Excellent product and I will continues to buy electronics from best buy and fantastic customer service representatives.

This TV was not the one I came in the store for but ended up being a great buy! They store ran out of the product I was looking for right at Christmas time. Clerk found a comparable model for me within my price range. I was a little hesitant due to volume in the store did not seem very loud. Got it home it is wonderful.

They are always amazing and knowledgable each and evey time I have had to call or have them fix something.

I like it, I just hate that I can't bring it directly to the store.

I usually don't buy extended warranties unless the product cost me some real cash and I plan on keeping it a while. I bought it for a big TV back when they were still pretty expensive and it definitely paid off. So make your own decision but I think it's worth it if the product cost enough and you plan on keeping it