Customer Ratings & Reviews

Necessary coverage. Worth purchasing to protect our tvs

Geek Squad is very much worth it if you need help setting a device up or mounting a tv! Also are reliable when you want to make a claim for a device.

Highly recommend getting extended warranty for every purchase. Came in handy when TV stopped working.

Samsung make great TVS The picture is bright and no blur in action sequences. The blacks are very black and sound is good. The remote is simple but does a lot and easy to use. The only thing I wish all the connection were on the back of the TV rather than in the extra box you have to hook up.

I will always purchase the protection plan. My previous television malfunctioned after 2 years and we were provided with a new television of equal value. We were then able to upgrade to a larger model of greater value. I immediately purchased the 5 year protection plan for the new television.

It is always a great idea to purchase an extended warranty for purchases which qualify. I have purchase Geek Squad protection for other products I have purchased from Best Buy. The sales personnel do not pressure you to purchase the protection. They do an excellent job in explaining the protection.

This is something I hope I never have to use I just wish they offered to give you so credit if you never use it

The warranty covers everything for 5 years! seems like a no brainer.

I hope I never have to use this protection plan but I am very satisfied with the fact that I do not have to mail my television anywhere, all I have to do is repackage it and bring it back to the store with the receipt and they will either fix it or give my money back. Why less of a hassle for me.

Excellent job they did,thanks, I'll recommend to me friends and my family

Very good and nice. Help me a lot really recommend.

Easy to use if you needed. Rarely have to but when I did simple easy

The protection offered thru geek squad is by far the best electronics protection out there

This 5-Year Standard Geek Squad Protection is highly recommended. Always get it on everything I can from Best Buy. Just in case. They pretty much always come through if we have had issues with items that are covered.

[Employee of bestbuy] The install was quick and seemless. No issues and extremely professional.

I think it is a 50/50 thing when it comes to warranty and Geek squad. The tv is expensive under a good discount. Getting a warranty is not a bad idea. Seriously what if…! Just like to be on the safe side.

Fast response to service calls . The Geek squad tech was fast and very concerned for my technical issues with my TV . Also very knowledgeable .

Insurance and stress free worries of you purchased product. Protection of your investment.

Excellent service. I think anybody should purchase when getting electronics to Best buy

I haven't needed the Geek Squad yet but it's nice to know they are there if I need them.