Customer Ratings & Reviews

A little expensive for a service that may not even be used, but better than having to replace the TV on my own for if it's defective.

I usually buy the warranty for the products I purchase at Best Buy. I have used the warranties I have purchased in the past for every one of my washers. I would recommend at least getting the warranty on any washer purchased.

It is really nice to have this service, I can take my product back if needed, which gives me a lot of piece of mind. And after 5 years, most products need some kind of service!

I haven't needed service therefore that is why I'm giving a 5 star

We got this protection for our 55 in flat screen tv. We have three kids so getting a protection plan was a must. One little mishap could destroy the TV and knowing I'm protected makes me have a sense of safeness with my investment.

My Geek Squad agent, Tayson, was on time and knew exactly what he was doing! Great job, Thank you!

Excellent experience. Great tv and excellent installation

By far my favorite service! They are always nice and helpful. I've just upgraded to Total Memeber

I don’t usually like to buy extended warranties for appliances or electronics, but I make an exception when it comes to TVs purchased from Best Buy. I would so much rather work with the Geek Squad than directly with the manufacturer. It’s worth it for peace of mind.

I have not needed with my TV but in the distant past used the Geek Squad for a lap top.

I haven't used this service yet. I bought it in case my tv has problems and will be covered.

always buying a warranty with huge cost items you don't wnt to be stuck paying for repairs or replacement yourself

This was my most valuable purchase yet at Best Buy. I couldn’t have gotten a better deal elsewhere. I got the 5yr plan on top of it!

Professional service. I had no luck in repairing my laptop but they handled it professionally. My unit was bought in Canada and I did manage to get it repair at BB in Canada.

Unfortunately, I have had to use a Geek Squad protection plan a time or two and each time it was no hassle got my refund to purchase a new that same transaction. I've always bought a plan on my bigger more expensive products it and it's been well worth it each time I've had to use!

reasonably priced smart TV for a kids playroom, this one does the job. Looking at the side, the top of the tv is pretty slim, just wished the bottom was as thin, since its visible in this particular room. Also no RCA inputs for a gaming unit, had to use the component input so that used up that input.

Great piece of mind for a larger item. I trust best buy's service as much as any other big-box store

very professionally done in a timely manner its been six months and since the installation of my wall mounted 50 inch tv and no issues yet.

Worth having when buying any electronic merchandise from Best Buy, just to cover yourself. We had a Sony 55" Tv that blew up after four years, and we got a new Tv because we had the extra protection in warranty.

Haven't had to use it yet for my tv. But not a bad thing to have for just in case.