Customer Ratings & Reviews

Best thing to get as a safe measure to protect a television from Any problem that may arise as a result of factory defect or product damage

Our Tv wouldn’t power on. We had only had it less than 2 years. Geek Squad came out & had to order a part. Waited a week for them to come out to fix the part, but it didn’t work. Got a new TV a few days later! Took about 2 weeks but it was fully covered.

The geek squad has always stood by their service agreements. I always purchase this service when buying any type of electronics. Best Buy's Geek squad has always been fast and quality service.

If it is broken then they can do their best to fix it. They are super knowledgeable and easy to talk to and easy to understand.

Great for protection and secure your purchased items

Spending a couple extra bucs now, should save you from having to replace a big ticket item later!

Spending a couple extra bucs now, should save you from having to replace a big ticket item later!

Got this for the husband for Father's day. He is a gamer and loves the graphics and clear picture. Can't get him off it now

It is worth just having a peace of mind that any issues will be taken care of with their expertise.

We have never had an issue when we used Geek Squad. They are always receptive and able to help.

The quality of the tv is great and i love how they shipped it to my houseand let me know when it was gonna arrive!

I had a warranty with them on my old tv and when it suddenly stopped working they replaced it with a more expensive better tv

A pretty good product protection plan. Worth the extra money so you don't have to worry about replacing your product and costing you full price again.

I had a protection plan before on multiple products and best buy was very easy and informative on responsive or replacement. This is s new protection plan for a replaced TV from my last protectioprotection plan. Thank you Best Buy on making it easy

Geek squad always comes in clutch with the warranty coverage just get it, it’s always worth it

The color on my TV started to fail so I called. Long story short they replaced the set right away.

Great value for extended warranty haven’t needed for this tv. But I have had great experiences with the Geek squad on other items

Thank you to Best Buy for offering protection plans for my more expensive electronics. I hope I never need to use it, and I have had to only in rare cases, but it’s nice to be able to pay for some peace of mind.

Great job and excellent customer service as always you can trust them

Tv failed after 4 years and the 5 year geek squad warranty refunded the full amount which helped me get a C3