Customer Ratings & Reviews

Excellent services, always available. There was a little trouble at first in the setup. Got worked out. Thanks

Great to have especially when you have kids! You never know what might happen. Geek squad was able to help me out when I needed it most. Highly recommend

Protection prices went up, but I was locked in at the old price. I have never had to use the protection plan so I can't make a fair assessment.

Incredibly perfect. Right-sized protection.$$$$ save $$$$

Can you say anything else? PROTECTION extended beyond manufacturer warranty.

So far I have not used them for this product. But I have used them before and yhe service was good. But it is just as a back up to buy the 5 year protection just in case.

Great to have this in case I need anything. It has saved me in the past!

So far good. Have not had to contact Geek Squad but sounds easy to do if and when we need them!

Happy so far especially because not had to use it! But I'm very please to have good value for extended coverage if need down the road.

No complaints hear quick and very gentle treated my stuff like a baby lol

Courteous and efficient. Conscientious of our home and property.

Super service! Very knowledgeable and would definitely ask for him again

We always get the purchase protection if available. It’s a no brainer

They where very polite and they walked me through the whole process of getting my tv diagnosed and rectifying the problem Thanks Geek Squad

I have not used the geek squad for my new tv and hope I do not need to but I have used them for a laptop in the past and was very pleased with their help.

Tv will not work with the remote I have called talked to geek squad service and ask if they could come back and make this tv turn on , it turns off but not on ! How can I answer the next question would you recommend this geek squad service to a friend?

This is an awesome service that is prompt to fix any issues you may have.

I'm estatic that ill be protected with renewal option for my investment since I purchased Element and that was a nightmare ., Manufacturer warranty -Element gets you $99 shipping bill and refurbished product that may or may not work.

This is my first Best Buy protection plan. I got this cause I take the tv set into the store for service, The plans that I've gotten before the tv set had to be mailed in for service.

I guess it's nice to have insurance on your TV not knowing if it'll break