Customer Ratings & Reviews

Gave me a full refund in store credit which helped a lot!

I haven't had to use this with my TV that I bought it for, but have used it in the past on others. Much better service and coverage than the manufacturer's warranty.

Solid price for 2 years. Hassle free easily handels most things

I bought this protection plan for my TV and had to have the service come out to my house the best decision I ever made always protect your electronics

The 2 year Geek Squad coverage is a go-to for me. If I make a purchase on a TV, or other big dollar item, I automatically consider the 2 year coverage. Makes no sense not to. It should be your consideration as well.

I expect nothing less if I have an issue I buy all my appliances from best with geek squad

I’m glad I got the 5 year geek plan on my tv, just knowing I’m covered makes me at ease.

Anytime I spend over $100.00 at best buy I purchase a geek squad Protection plan. A lot of times people don't want to spend the extra couple dollars. But it more than pays for itself when an incident arises.

Great feeling for the first 5 yrs at least that if something goes wrong there is someone that you can call.

Going on 20 years now, we have only purchased our electronics from Best Buy and we always purchase the Geek Squad Protection. It is great and has paid for itself many times. The Customer Service is always great!

Really gooddddd. Claims easy, service at home.....

The agents mounted my tv and connected it to all my devices

Geek squad personnel were great. I was disappointed that it took a week to get the TV delivered. That doesn’t seem reasonable. Just poor management.

I highly recommend using the Geek Squad. I have had to use them a couple of times, but they were always helpful ad able to either fix the problem or replace the product. Well worth the money.

Great to have! Not expensive to have. Would definitely recommend

I used this service to ask a simple question and they were extremely helpful. Hopefully, will never need to use for something more serious, but glad they have my back if I do need assistance.

Fast, great, professional, super service. Tech arrive and found my issue and was resolved the same day.

Love geek squad ..had one issue with open box computer all in one that I don't think was handled properly but overall good job

I always get this protection wjen buying electronics. Best buy geek squad has t let me down yet. And I've been using them for years. Got this for my Chrim cast TV.

It's like insurance... it's there when you need it!!!