Customer Ratings & Reviews

Outstanding service, a life saver at times, and a great value!

I had no idea I could use this protection plan for all my electronics at home, the people on Geek Squad are very friendly and they always have my item ready before the time they estimate

I purchased this replacement plan with a Christmas gift and I’m glad I did in case something happens I have not had to use it.

Had issues with my p series vizio and after 4 years this protection plan took care of giving me a brand new TV... Works as advertised

I now always buy extended warranty I’ve learned the hard way workout it never again

Will not buy any Electronics without purchasing the in-home service warranty from geek Squad. I just feel that is necessary and well worth the money.

picking up another x95j today as last 2 had problems, one had crack in screen and second had band down middle of screen, so picking another one up today, 2 year warranty is probably best to get although sam club and costo offer free 3 year warranty’s and 90 day return policy’s so i would like to see best buy’s policy’s on pair BUT only best buy will actually come to repair the tv in home, other stores ether ship it out for repair or replace entirely

I used on my past electronic purchases and it was great.

Geek squad customer service is one of the best. It saved us a lot when a power surge took out our tv.

The tv that was installed in my room works great and geek squad is amazing

They carried my giant tv up my awkward flight of stairs up to my apartment for me.

very nice and simple smart tv, mounted the tv and enjoyed

Hands down I love my geek squad protection getting this for my TV was needed because I knoe if there's a problem I can contact geek squad to find out!

Love the geek squad warranty! They cover anything even if it was your mistake

This is a great service, well, when you can get someone. It goes either way so it's hard to say. Seems when you get someone to help you that is good, they are very good, but when you get that other guy...doesnt go so well.

I HIGHLY RECOMMEND ALWAYS BUYING THESE BEST BUY WARRANTIES AS A JUST INCASE EVERYTIME IVE HAD TO USE THEM BEST BUY HAS GIVEN TOP SERVICE AND REPLACEMENT

Spectacular services. Always on point. Excellent quality.

I haven't had to use this service contract yet but have been happy with the service contracts for my washer/dryer and oven, so I expect things to go smoothly if I have issues with the tv.

I like to buy replacement or protection plans in case of those oops moments or hardware failure. I haven’t had to use it and hopefully I won’t have to.

Great. Perfect to have. Best decision. Would recommend