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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30850 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 609 Showing 12,161-12,180 of 30,850 reviews
  • Rated 5 out of 5 stars

    Yet to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st time taking out protection. Hopefully its worth it and no hidden charges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team is great and easy to work with. I will purchase them on most of my High end products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries for 5 years! Better safe than sorry. I just hope my device can survive way past the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope i don't have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to call them yet but have heard great things that they do go above and beyond to help so that's reassuring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection at good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel Best Buy's protection plans are a good value. I have used the protection plan for two other purchases with great satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always satisfied with the geek squad service. I always get the coverage on all electronic purchases. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek Squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as just in case of. We have appreciated the Tech Support so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet but when I have gone into the store to ask a question they have been very helpgul

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate was very knowledgeable & helpful. I have always bought extended warranties, the Geek squad hasn’t let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the plan since you are covered for longer then the manufacturer gives you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would get this on all my electronics. If they cant fix it, they get you a new one. So lets say they dont make that product anymore, you get the new model. it is a win win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best replacement plan out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this plan. It is super convenient and easy to use. Always a pleasurable experience when I deal with the associates. I tell everyone to make their purchases at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unknown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any reason to use this service so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart decision.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got just in case. Had an issue with a tv I bought in the past and didn’t get the protection plan then so I made sure to get it this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best. Buy changed their protection for the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We did installing ourself it was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need any help with Geek Squad but maybe next time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is useful or just in case it comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has been great love it even though I need a. New one now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bueno

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra warranty gives me peace of mind in case something goes wrong with the tv past the initial warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always there to answer any questions

    I would recommend this to a friend