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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30853 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 683 Showing 13,641-13,660 of 30,853 reviews
  • Rated 5 out of 5 stars

    5yr Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting the 5yr plan. TV died just within the 5 yrs and it was easily replaced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was installed quick and perfect. Looks great…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely purchase just in case , comes In handy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to have protection on such a big purchase like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such peace of mind knowing my son's tv is covered incase something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use because of a problem with our Oculus Quest. Geek squad team was great in handling and resolving our issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use it after a year . Replaced my tv with no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for every purchase!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where would I be without geek squad?! Life saving product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for 2 years definitely worth getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good very good very good very good very good very good very good very good very good very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I haven’t had to use their service yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far geek squad has been very helpful with all my purchases. Best Buy’s automated phone tree experience could definitely be improved but when I finally get a person they are always well informed and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came an replaced my tv that was under warranty and had stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really great and i would strongly recommend this to my friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price will cover tv for 5 years and fix any defects for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung TV and Samsung surroundsound are not co

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do I get someone to help me wMy Samsung TV and Samsung surroundsound are not comparing right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel as I could always rely on the geek squad. Yeah!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan to have! Would highly recommend getting the protection plan on anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rather be safe the sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather be safe then sorry. Plus if the tv gets damaged and it’s out of date Best Buy will give you the credit you paid for the tv to a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather be safe then sorry. Plus if the tv gets damaged and it’s out of date Best Buy will give you the credit you paid for the tv to a new one

    I would recommend this to a friend