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Customer reviews

Rating 4.7 out of 5 stars with 30641 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 331 Showing 6,601-6,620 of 25,352 reviews
  • Rated 5 out of 5 stars

    Great protection for products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad protection is a good product to have because the staff are very knowledgeable ,very courteous and I respectful. I am glad I purchased the geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolves issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a must for products hard to replace for expense reasons. They have always been able to resolve my issues remotely or at BB in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service, will help with any issues your product has

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feel Safer But I Didn't Use It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a service that I have always subscribed to when purchasing a high value item at Best Buy. However I have only used this protection plan on my first TV I purchased at Best Buy. At that time it was of great value to me to have subscribed since I received all the attention and service required until I was satisfied with my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost whenever I buy some equipment, I buy this guarantee as well. I have used it a couple of times in other purchases and it works perfect. It is always a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost whenever I buy some equipment, I buy this guarantee as well. I have used it a couple of times in other purchases and it works perfect. It is always a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service! Happy I purchased my extend warranty with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased this warranty to cover the Samsung TV also bought from Best Buy. So far with any warranties we have purchased through them they have honored accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for kids It had a crack and the replaced ordered and had delivered to my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happily refunded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter’s tv stopped working and it was no problem refunding some money because it couldn’t be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year warranty just in case something happens. Sounds like a great warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a protection plan. I have had excellent experience with geek squad changing components on my computer and using best buy warranties on my old smart watch so there shouldn't be an issue. But only time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have additional coverage if needed but hope not to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowing I have this team to help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing I have this team if I were to need help. Worth the pricing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is by far one of the best investments you can make for your technical computer needs. They are very knowledgeable and friendly. Well worth the $$ spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5-Year Standard Geek Squad Protection is an excellent choice; I typically always get this, and when I have had to use it, they have been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always when buy something from Best Buy I get the geek squad it work for me when I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with protection specially withna tv since they gontroughbalot of.wear and tear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has always been a useful purchase in case any I goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My heroes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say besides this is the best plan / program you could have. If you ever have a problem the Best Buy people are there to save the day. Like Batman

    I would recommend this to a friend