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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30414 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 386 Showing 7,701-7,720 of 30,414 reviews
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made sure I was set up, had everything I needed and offered to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chilling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my last tv died within 2 years this definitely gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan if it breaks lasts a long time and they have varieties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is definitely a very good investment if ur spending over $500 to get on product. They are friendly and easy to understand when you call on them for help on product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad does everything but replace panels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad does everything but replace panels. the repair service of my tv was great the guy came in did the work and left. no hasstle at all. same with my computer however they do not fix panels for tvs so don't buy this warranty if you're looking to have panels replaced due to children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy workers and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great. I have never had an issue with repair or workers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is an easy process. Not a lot issues trying to get help with your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy if purchasing an OLED TV. Geek Squad is the only plan available to cover burn-in. Best Buy has always backed the their products with amazing customer service satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an item that is hard to review, if the product is great you’ll never need the support. If you have a problem that’s when you need the support, my experience in the past has always been good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the peace of mind, especially for higher ticket items. Dealing with manufacturer warranties can be a headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the peace of mind, especially for higher ticket items. Dealing with manufacturer warranties can be a headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and gives me piece of mind against costly repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and gives me piece of mind against costly repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Cost of the Plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the extended plan was worth the cost for me. After a year and a half my TV picture went completely out. I took the TV to the Best Buy store and in 2 days I had a store credit for the total cost of the TV. The plan is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good plan if I ever need it so got it in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy anywhere else!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several geek squad warranties on different purchases. They arrive prepared each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look forward to working with Geek Squad when I have an issue with my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad warranties on expensive electronics, very easy to work with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not protect your investment it always bad when you buy something expensive and then it stops working not having this protection means going out and buy a new one with your money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv warranty a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed all my components a with no issues. Like the fact that I got the 5 year warranty on it.

    I would recommend this to a friend